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Dialogue: Calming Hot Spots Calls for Structure and Skill

Dialogue: Calming Hot Spots Calls for Structure and Skill

Thursday, May 1, 2014

By: Maria Jessop; Alison Milofsky

Dialogue has been around as long as humans faced with a crisis have gathered in circles to talk. It is one of the oldest forms of conflict resolution and is still, when well-conceived and executed, one of the most effective. But the familiarity of dialogue can lead to oversimplification or to the perception that it is easier to do successfully than is actually the case.

Mediation, Negotiation & Dialogue; Education & Training

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