This micro-course defines mediation and distinguishes it from negotiation. It describes the various roles a third party can play, including as a mediator, and the various steps one follows when organizing and facilitating a mediation process.
By the end of this course, participants will be able to:
- Describe the importance of mediation;
- Define mediation and identify the roles mediators play;
- Identify the role identity plays in mediation; and
- Recognize the basic principles behind effective mediation.
Click on the video below for an overview of the course.
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Introduces the importance of mediation through real-world stories and asks the learner to reflect on their prior knowledge.
Discusses how mediation is defined and how it relates to diplomacy, as well as examines the mediator's role and the diversity of mediators in the international sphere.
Explore the various tools used by mediators including conflict analysis, engagement with parties, neutrality, and timing.
Applies the tools discussed in the previous chapter to real-life mediation processes. Learners then have the opportunity to complete an independent research project and think about how to apply the lessons learned throughout the course to their own work.
Provides a space for self-reflection and tests retention while earning a certificate.