Across a violent world, governments, U.N. agencies, foundations and peace organizations sponsor dialogue projects every year, working to reduce bloodshed. In national civil wars or local land disputes, trained “facilitators” guide antagonists toward compromise. But do these approaches work, and if so, how?

colombian women mediators
Colombian women mediators taking part in a dialogue.

Amid a storm of violent crises that have displaced more than 60 million people, it’s hard for organizations or governments to dedicate real time and money to learn about what makes these “facilitated dialogue” projects effective. While individual projects often are assessed, there is a dearth of evaluations that look across multiple, disparate projects. So over the past two years, USIP has conducted just such a wider assessment, to study how dialogue projects in general can be improved. The results offer clues that the institute and other peacebuilders can use to improve facilitated dialogue projects—one of the most-used tools in the world’s peacebuilding efforts.

The USIP study, by independent evaluators, examined more than 100 projects that the institute supported, using grants, over the past quarter-century from Afghanistan and Pakistan to Iraq, Libya, Nepal and other countries. A central goal: figure out how such projects can be designed and implemented to multiply their impact.

That multiplied impact comes when the benefits of a dialogue—better understanding and cooperation among conflicting groups—are “transferred” from the relatively few direct participants in the dialogue project to the much larger communities they represent.

Key findings of the study, described in a new USIP Special Report, include:

  • Projects since about 2000 have become more successful than before as they have shifted to focus on grassroots approaches. USIP’s evaluators suggest that this shift, away from working mainly with elites and policymakers, likely reflects (a) an evolution to more intra-state, rather than inter-state, conflicts; and (b) a better understanding in the peacebuilding field about the link between grassroots dynamics and wider conflicts of which they are a part.
  • Projects that more carefully select influential, credible participants tend to have greater success. Logically, influential participants were better able to transfer the understandings from dialogue to their communities.
  • The type and sequencing of activities in a project can better position it for success. One example: Some projects focused exclusively on dialogue. Others built the skills of their participants, training them in leadership or in analyzing and understanding the conflicts they confront. Projects succeeded most often, and transferred their benefits to the wider communities, when these “capacity building” efforts were combined with action or advocacy.
  • To change institutions, dialogue projects have better success when they engage mid-level leaders and win the support of top leaders. The top leaders did not have to participate in the dialogues to sustain the rates of success, but simply had to be aware and supportive of them.

USIP has used insights from the study to improve strategies of recent USIP grant projects. In publishing the full study, with its recommendations, the institute aims to offer its findings to other organizations in the peacebuilding field, ensuring that future dialogue projects can better improve the lives of people most harmed by conflict and violence.

Related Publications

The Latest @ USIP: Reclaiming Human Rights in Afghanistan

The Latest @ USIP: Reclaiming Human Rights in Afghanistan

Wednesday, April 17, 2024

Since taking power in 2021, the Taliban have imposed their own interpretation of Islamic law onto the people of Afghanistan and consistently rolled back human rights protections — especially for women and girls — all while the country struggles to recover from decades of conflict and economic crisis. USIP spoke with Fatima Gailani, the former president of the Afghan Red Crescent Society, about the various ways Afghans can put pressure on the Taliban to reclaim their rights and demand a better future.

Type: Blog

GenderHuman Rights

Asfandyar Mir on Why ISIS-K Attacked Moscow

Asfandyar Mir on Why ISIS-K Attacked Moscow

Monday, April 1, 2024

ISIS-K’s recent attack on the Russian capital was, in part, intended to assert the organization’s growing capacity to inflict terror beyond its home base of Afghanistan. “By reaching Moscow, ISIS-K is trying to signal it has the geographic reach to hit anywhere in the world,” says USIP’s Asfandyar Mir.

Type: Podcast

Moscow Concert Hall Attack Will Have Far-Reaching Impact

Moscow Concert Hall Attack Will Have Far-Reaching Impact

Wednesday, March 27, 2024

On Friday, terrorists attacked the Crocus City Hall outside Moscow leaving 140 people dead and 80 others critically wounded. Soon after, the Islamic State claimed responsibility for the attack. The terrorist group, which is headquartered in Iraq and Syria, has several branches, including in South and Central Asia. Press reports suggest the U.S. government believes the Afghanistan-based affiliate of the Islamic State, ISIS-Khorasan (ISIS-K), was behind the attack. The Biden administration has publicly noted that it had warned the Russian government of the terrorism threat in early March in line with the procedure of “Duty to Warn.”

Type: Question and Answer

Global Policy

The Challenges Facing Afghans with Disabilities

The Challenges Facing Afghans with Disabilities

Thursday, February 29, 2024

In Afghanistan, obtaining accurate data on the number of persons with disabilities — including gender-disaggregated information — has always been a challenging endeavor. But based on the data we do have, it’s clear that more than four decades of violent conflict have left a considerable portion of the Afghan population grappling with various forms of disabilities, both war-related and otherwise. And the pervasive lack of protective mechanisms, social awareness and empathy surrounding disability continue to pose formidable challenges for individuals with disabilities, with women being disproportionately affected.

Type: Analysis

GenderHuman Rights

View All Publications