
The Education and Training Center (ETC) of the United States Institute of Peace develops both online and onsite courses on subjects related to conflict management and peacebuilding. These courses are designed for students in graduate and undergraduate programs, as well as professionals in diplomacy, the military, law enforcement, academics, civil society, non-governmental organizations (NGOs) and international organizations (IOs), both in the United States and around the world. Our classroom training in conflict management is highly interactive and draws heavily on the professional experiences of our participants.
The material for this online course has been developed to complement our onsite programs. This course may be taken on its own, or as an introduction or follow-up to our onsite programs.
Photo: Students in Kosovo. OSCE photo. |
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Chapter 1:
Introduction
About the Course
This self-study course in conflict analysis is the first in a series that will eventually include courses in negotiation, mediation and other activities related to conflict management—all available online.

Soldiers from the Rwandan Patriotic Front. AP/Wide World Photos.
Conflict analysis is the first in the series because of the primary role that good analysis plays in successful conflict management. Effective action is invariably the product of insightful analysis.
Course Navigation
The course is approximately 65 pages in length. The Chapter Selector at the top of the page allows you to jump ahead or back to specific chapters and sub-chapters, for example when you want to review a particular section.

The Page Buttons at the top and bottom allow you to move forward and backward through each page of the course.

The Help Button at the top of the page opens the help section, which provides more detailed instructions.
Certificate of Completion
Throughout the course, you will be prompted to test your understanding of terms and concepts. When the course is complete, you will have the opportunity to take a certificate exam. If you pass the exam, you will earn our Certificate of Course Completion in Conflict Analysis.
Click the Page Forward button to begin, and good luck with the course! |