Managing Public Information in a Mediation Process

Summary

Those who mediate international conflicts must communicate publicly with a wide variety of audiences, from governments and rebel forces to local and international media, NGOs and IGOs, divided communitiess and diasporas.

Manging Public Information in a Mediation Process helps mediators identify and develop the resources and strategies they need to reach these audiences. It highlights essential information taks and functions, discusses key challenges and opportunities, and provides expert guidance on effective approaches. Examples from past mediations illustrate how various strategies have played out in practice.

The handbook sets out six steps that can be undertaken by mediators and hteir information teams before, during, and after peace negotiations:

• Analyze the Information Environment
• Plan Early for Information Needs
• Design a Public Information Strategy
• Implement a Communciation Program
• Engage Civil Society
• Monitor, Evaluate, and Assess

About This Handbook

Following Managing a Mediation Process, this volume is the second handbook in the Peacemaker's Tookit series. Each handbook addresses a particular facet of the work of mediating violent conflicts, including such topics as negotiating with terrorists, constitution making, assessing and enhancing ripeness, and Track-II peacemaking.

• Purchase the Book
• Download the handbook (PDF/1.3 MB)
• Read more about the Peacemaker's Toolkit Series and download other books in the series