It would be tempting to pronounce American public diplomacy dead in the 21st century. Where government once served as a powerful middleman for information and access, shaping prevailing messages about the United States, now the Internet connects two billion people directly. The result is a brave new world for multilateral international communication, with unprecedented power to connect and divide, spread truth and rumor, and organize dispersed individuals for good, evil, and everything in between.

226

Summary

  •  Over the last decade, America's image abroad has declined, and public diplomacy is often cited as the reason for that decline. According to the BBC World Service Poll in 2008 and the University of Maryland's Program for International Policy Attitudes, publics in twenty-three countries view America's influence in the world more negatively than the influence of North Korea. Citizens in a NATO ally, Turkey, view the United States (64 percent) as the greatest threat to their country in the future.
  •  Digital media have fundamentally changed the way Americans learn about life overseas and how foreign audiences learn about America. According to the Pew Project for Excellence in Journalism, in 2008 the Web became a regular and even primary destination for most Americans. The number of Americans who said they got most of their national and international news online grew 67 percent in the last two years.
  • As citizens talk to each other throughout the world, public diplomacy needs to adapt to a multidirectional media model in which there is an exchange of views between Americans and overseas audiences that promotes a democratic, global conversation.
  •  A new U.S. administration that understands information technologies and the power of the Internet creates new opportunities to leverage that technology to improve America's image abroad. The United States must catalyze public-private partnerships that invite foreign perspectives through interactive and social networking media.
  • Public diplomacy in today's media climate favors a decentralized approach that reflects the fragmentation of information and builds on local partnerships that go beyond U.S. governmental broadcasting to foreign audiences. Media companies, NGOs, and third-party news outlets can reach certain communities that the U.S. government media cannot.
  • Citizen-to-citizen exchanges and citizen journalism allow for more access and participation in the "grand conversation" that takes place outside government channels. The United States needs to tap the potential of citizen media and citizen networks to enhance U.S. understanding of foreign cultures and overseas understanding of America.

  About the Report

Credit: USIP/Bill Fitz-Patrick
More than 250 influential media professionals, diplomats, policymakers, scholars, and NGO leaders gathered at the Newseum in Washington, D.C., on February 3, 2009, for the Ted Koppel–moderated "Media as Global Diplomat Leadership Summit" sponsored by the United States Institute of Peace (USIP) Center of Innovation for Media, Conflict and Peacebuilding and the Independent Television Service (ITVS). Recognizing the current disruptive period in media, the summit asked public and private sector leaders how the United States can best use media to reinvigorate its public diplomacy strategy and international influence in order to strengthen efforts to build a more peaceful world. Streamed live on the Internet, the summit approached the topic in a global dialogue through interactive panels, videoconferencing, a documentary screening, and the participation of bloggers from around the world. This report summarizes the findings and recommendations of the summit for a new administration to reengage the world with a public diplomacy strategy adapted to the digital age.

This is a joint publication of USIP and ITVS (www.itvs.org) Support for ITVS Global Perspectives Project provided by The William and Flora Hewlett Foundation, the Ford Foundation, and The John D. and Catherine T. MacArthur Foundation.

* With contributions by Christopher Neu


Latest Research & Analysis

Philippines: Former Combatants Help Keep the Peace During Recent Polls

Philippines: Former Combatants Help Keep the Peace During Recent Polls

Wednesday, June 25, 2025

By: Haroro Ingram, Country Director, Philippines, USIP

For decades, the struggle for peace in the Philippines’ southernmost island of Mindanao has been characterized by armed conflict between the Philippines government and Moro separatist groups, like the Moro Islamic Liberation Front (MILF), and cycles of failed peace processes. The historic 2014 peace agreement between the Philippines government and MILF led to the granting of greater self-governance with the creation of the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) five years later. What has followed since is an unprecedented, yet very fragile, period of peace and stability.

Type: Analysis

With Cease-fire Holding, Can Israel and Iran Move Toward De-escalation?

With Cease-fire Holding, Can Israel and Iran Move Toward De-escalation?

Wednesday, June 25, 2025

Israel’s stunning and sophisticated June 13 attack on Iran set off a worrying 12-day escalatory spiral. Iran responded in short order with ballistic missile and drone strikes, which led to a series of tit-for-tat exchanges between the two sides. A cease-fire is now in place -- but will it hold?

Type: Analysis

What Are the Limits of U.S.-India Security Burden-Sharing in the Indian Ocean?

What Are the Limits of U.S.-India Security Burden-Sharing in the Indian Ocean?

Monday, June 23, 2025

By: Nilanthi Samaranayake, Adjunct Fellow, East-West Center

When viewing U.S. partnerships in the maritime domain, relations with India, in particular, have thrived — especially over the past decade. Moreover, the partnership enjoys bipartisan support in the United States. Indications after Prime Minister Narendra Modi’s visit to the White House in February 2025 are that U.S.-India security relations will continue to be strong in the second Trump administration.

Type: Analysis

What’s at Stake for China in the Iran War?

What’s at Stake for China in the Iran War?

Monday, June 23, 2025

China has major energy and economic interests that are threatened by an escalating conflict. But Beijing may also see some strategic opportunities with the U.S. focused on the war. Ultimately, China is likely unwilling, and unable, to make a serious effort to broker peace.

Type: Analysis

The Element of Surprise: Space and Cyber Warfare in U.S.-China Rivalry

The Element of Surprise: Space and Cyber Warfare in U.S.-China Rivalry

Wednesday, June 18, 2025

The 2024 revelations over China’s effort to implant malware in critical U.S. infrastructure by the Volt Typhoon hacking group — as well as the Salt Typhoon group’s successful breaching of at least nine major U.S. telecoms — have renewed concern over Beijing’s constant, ongoing efforts to hack Western companies, governments and non-governmental organizations. Unlike past incidents, like those involving Chinese military unit 61398, which were largely about cyber espionage, the Volt Typhoon group was actively implanting malware designed to disrupt critical infrastructure such as water and power systems.

Type: Analysis

View All Research & Analysis