Managing a Mediation Process: Web Handbook

The Peacemaker's Toolkit

Managing a Mediation Process Book Cover

The web version of Managing a Mediation Process allows readers not only to view and search the full text of the handbook but also to link instantly to more detailed resources,  including analyses, educational materials, tools, and news.

Developed by University of Colorado's Conflict Information Consortium, the web version serves both as a “you are here” map to the larger literature of mediation and as a way of moving instantly to the places shown on that map. Simply click on a link (shown in brown) in one of the handbook’s chapters, and a new window will open on your browser. The links lead to reports, articles, statistical data and a host of other materials issued by intergovernmental organizations, governments, NGOs, think tanks, universities, and other sources of the latest research and thinking in the field of conflict resolution and international relations.

Managing a Mediation Process

Managing a Mediation Process offers an overview of the process of mediating interstate and
intrastate confl icts. Each of its six chapters covers a diff erent step in the process, identifying
what needs to be done at that step and how best to accomplish it:

Consolidating practical wisdom distilled from the hard-won experience of seasoned mediators into an easily digestible format, this handbook is designed to help mediators identify areas where they may need more research or preparation, as well as options and strategies relevant to the particular case on which they are working. Examples from past mediation efforts are provided.

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