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Center for Mediation and Conflict Resolution
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Managing a Mediation Process: Web Handbook
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The Peacemaker's Toolkit
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Managing a Mediation Process
Introduction
Step 1 - Assess the conflict
Step 2 - Ensure Mediator Readiness
Step 3 - Ensure Conflict Ripeness
Step 4 - Conduct Track-I Mediation
Step 5 - Encourage Track-II Dialogue
Step 6 - Construct a Peace Agreement
Conclusion
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