Cultural Adaptability in Complex Operations

December 1, 2009 - December 4, 2009

Participants will learn about and practice culturally sensitive communication; negotiating across cultures; understanding cultural differences as drivers of conflict; identifying obstacles facing organizational designs; and incorporating culture into planning. The course focuses heavily on managing culture shock and remembering key lessons and skills when under pressure. Recommended for those whose work requires interacting with local populations as well as across military and civilian sectors.